SHIPPING & DELIVERY

Prints

Once your order is submitted, you will receive an order confirmation via email. This confirmation means we have added your order to our production schedule. Once your order ships, you will receive a shipping confirmation email with tracking. information.

Duties & Taxes

Prints and original works shipped to destinations outside of Canada may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Scott Morgan Studio is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.


If you haven’t received your order within 20 days of receiving your tracking number, please contact us at info@scottmorganstudio.com with your name and order number, and we will look into it for you.

EU 14-Day Cooling-Off Period

If your order ships to the European Union, you may cancel or return it within 14 days for any reason. Items must be in their original condition.